When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, credit card information or other details so that we can provide our services to you.
Our site is reviewed on a regular basis for security vulnerabilities in order to make your visit to our site as safe as possible.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology. We do not store credit/debit card information on our systems.
We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.
All transactions are processed through a gateway provider and are not stored or processed on our servers.
ALL SALES AND SERVICES ARE FINAL. We accept returns for refund or exchange, for items damaged in transit.
Refunds and Exchanges
To be eligible for a refund or exchange, you must first email us within 14 days of receiving the goods at info@unseenhandz to alert us of the damage or error, then return the damaged item to us. Upon receipt of the damaged item we will ship out a replacement, if available. If a replacement is not available we will refund the full purchase price of your item.
A non-refundable 50% deposit is required at the time of execution. This deposit amount will be deducted from the final invoice after services have been completed.
We understand that unplanned circumstances can occur, and you may need to cancel services. Please reach out to us to discuss.